Questions
Straight answers to what clients usually ask before working with North Bank Co.
Do you do standalone audits?
We won't push a switch if the audit shows things are actually working. The findings are yours to use however you want.
Who owns the ad accounts and analytics?
Nothing about our process depends on you being unable to leave easily. Ask us directly and we'll show you exactly how account access is structured.
Who will I actually talk to?
You won't be introduced to a new account manager every few months. That's true whether your account is brand new or three years in.
How do I know it's working?
We flag anything unusual as it happens, not just in the scheduled report. You'll always know exactly what we did and why we did it.
How long until I see results?
Timelines vary by starting point — a site with existing traffic moves faster than one starting from zero. We'd rather under-promise here than have you disappointed three months in.
Am I locked into a contract?
No hidden penalty clauses — the terms are short enough to actually read. Ask us for the specific notice period for your service — it's short either way.
What size clients do you usually work with?
We turn down more calls than we take when it's genuinely not a fit. That honesty has cost us a few easy sales and earned us a lot of long clients.